Contact

For all CUSTOMER SERVICE inquiries email us at: CustomerService@heliaki.co

CUSTOMER SERVICE RESPONSE HOURS: MONDAY - FRIDAY 9AM TO 5PM PST

ADDRESS: Seattle, WA & Honolulu, HI

We will respond to your inquiry within 1-2 business days, excluding holidays. If you reach out over the weekend, we will respond the next business day.

Please note: Although we strive to address every Instagram DM we receive, all customer service inquiries must be sent to CustomerService@heliaki.co for any order issues--DM's are not the recommend regarding your order. 

For all other non-order related inquiries, please email us at: info@heliaki.co or complete the form below: